SUBJECT

Interpersonal and Intercultural Communication - Intercultural Competences

practical

master

Faculty of Education and Psychology

4

Semester 3

Autumn semester

Aim of the course

The course introduces the foundational mechanisms of interpersonal and intercultural communication. It addresses topics such as cultural characteristics of communication, the underlying processes of intercultural communication, its potencials as well as conflicts and conflict resolution in intercultural interaction. 

The course also aims to introduce the concept of intercultural competence, its measurement and development as well as to help the application of knowledge of intercultural communication in practice.

Learning outcome, competences

knowledge:

• Knowledge of basic concepts and processes of interpersonal and intercultural communication
• Knowledge of basic concepts and processes of interpersonal and intercultural conflicts and resolving attempts.
• Knowledge of the literature, mesurements and applications of intercultural competence.

Attitude:

• Openness to interactions with people from different sociocultural background and to the professional development opportunity in these interactions.
• Sensitivity to cultural characteristics of communication.
• Acceptance of norms of intercultural communication.

Ability:

• Ability to apply the knowledge of interpersonal and intercultural communication in practice.
• Ability to continously develop intercultural competences and to apply them in practice.
• Ability to promote the resolution of interpersonal and intercultural conflicts.

Content of the course

Topics of the course

• Basic mechanisms and functions of interpersonal communication
• Nonverbal communciation
• Identity power relations in communication
• Development of relationship and communication
• Language and communication
• Technically mediated communication
• Communication, advertisement and mass media
• Group processes and communication
• Cultural aspects of communciation
• Theories of intercultural communciation
• Intercultural competence: concepts, models
• Intercultural competence: measurements
• Conflict and conflict resolution
• Application of intercultural communication.

Learning activities, learning methods

• interactive lecture
• working in small groups and dyads
• reading literature
• project plan.

Evaluation of outcomes

Learning requirements, mode of evaluation, criteria of evaluation:

requirements

• written reflections on readings
• written test
• presentation of project plan

mode of evaluation:

written and oral

criteria of evaluation:

• Understanding the course materials and the connection between diffent concepts.
• Ability to apply knowledge in practice.

Compulsory reading list:

• Ang, S. – Van Dyne, L. (Eds.) (2008). Handbook of cultural intelligence: theory, measurement, and applications. .
• Deardoff, D. (Ed.) (2009). The Sage handbook of intercultural competence. Sage Publications. Los Angeles.
• Gudykunst, W. B. (2005). Theorizing about intercultural communication. Thousand Oaks, Calif: Sage.
• Lum, D. (2010). (4th edition) Culturally Competent Practice: A Framework for Understanding Diverse Groups and Justice Issues. Brooks/Cole. Ebből Part 2: Cultural competence framework.
• Mark L. Knapp, John A. Daly (eds.) (2011) The SAGE Handbook of Interpersonal Communication. Fourth Edition. Sage Publications.
• Matsumoto, D. (Ed.) (2010). APA Handbook of Intercultural Communication. DC: American Psychological Association, Washington.
• Matsumoto, D. (Ed.) (2010). APA Handbook of Interpersonal Communication. DC: American Psychological Association, Washington.
• van Oudenhoven, J.P. – Benet-Martínez, V.(2015) In search of a cultural home: From acculturation to frame-switching and intercultural competencies. International Journal of Intercultural Rerlations, (2015) 46, 47-54.